Office

For whoever takes the calls and plans the day. Booking jobs, the Inbox, Dispatch, invoicing and customers. 11 videos · 37 min.

1. 2:39 Watched Video 1 of 11Your Home pageYour day at a glance. What's going out and coming back today, what needs you, and where every bin is.
2. 2:47 Watched Video 2 of 11Add a driver and manage your teamAdding a driver, and looking after everyone else on your team. A driver doesn't need an email address, and setting one up takes about two minutes.
3. 5:48 Watched Video 3 of 11Book a jobBooking a job over the phone. Everything goes in one form: the customer, the bin, the dates and how they're paying. The job lands straight on your schedule. We'll go through every part of the page.
4. 3:05 Watched Video 4 of 11Book in an enquiryTurning an enquiry into a job. Website bookings, phone messages and chat enquiries all land in your Inbox, ready to call back and confirm.
5. 3:43 Watched Video 5 of 11Plan the day on DispatchGiving the day's jobs to your drivers. Dispatch shows every delivery and pickup for one day, split into each driver's run, in the order they'll do them.
6. 2:57 Watched Video 6 of 11Find a jobFinding any job. The Jobs page holds every job you've got, split by where it's up to: waiting to go out, out on hire, and finished.
7. 4:09 Watched Video 7 of 11Everything on a jobEverything about one job, on one page. Who, where, when, which driver, the money, the photos and the paper trail.
8. 2:28 Watched Video 8 of 11Changeovers, relocates and pickupsSwapping a full bin for an empty one, moving a bin, or booking a pickup. These all start from a bin that's already out.
9. 3:14 Watched Video 9 of 11Invoice a jobInvoicing a job, and keeping track of who owes you. Invoices are made from each job, and the Invoices page shows what's owing.
10. 2:52 Watched Video 10 of 11The Schedule and the MapSeeing your work at a glance. The Schedule shows every day's deliveries, pickups and changeovers, and the Map shows where every bin is.
11. 3:32 Watched Video 11 of 11Customers and sitesEveryone you've booked in, with their details, the people you deal with, the addresses their bins have gone to, and their full job history.